About Us
The Center for Quality of Management’s instructors and advisors have hands-on experience using the tools we teach in their own businesses. In addition, they have hundreds of hours providing instruction and advising to companies in a variety of industries around the world. Our tools are designed to work in companies both large and small. We work with you to find the instructor with the expertise that will best fit your company’s needs and culture.
Since 2000 we have been working hard on soft skills with hundreds of organizations worldwide. Some of our clients include Federal Reserve Bank of Richmond, Eclipsys Corporation, Geist Manufacturing, Paragon Door Designs.
We will work with you to determine whether we are the right provider for you. If we're not a good fit, we'll do our best to recommend someone else. We will partner with you to set realistic goals and expectations about what you can expect after a training session.
CQM History
The Center for Quality of Management (CQM) is a non-profit organization operating internationally. The CQM was founded in 1989 by CEOs and senior executives from seven major New England companies who wanted to work together to study and implement cutting-edge management practices to accelerate performance improvement. CQM offers educational programs and advising services that build upon a foundation of Total Quality Management (TQM) and emphasize the Four Revolutions in Management: Continuous Improvement, Customer Focus, Total Participation and Societal Learning.
Founding CQM Companies
Analog Devices, Inc.
Bolt Beranek and Newman Inc.
Bose Corporation
Digital Equipment Corporation
GE Aircraft Engine Division
Polaroid Corporation
Teradyne, Inc.
About: CQM | A Division of GOAL/QPC
GOAL/QPC acquired CQM in 2006. GOAL/QPC offers people practical tools for continuous improvement, quality, and organizational transformation. Best known for the Memory Jogger series, it publishes some of the world’s best selling organizational improvement tools.
CQM Instructors